FAQs

When will I receive my product?

Please allow 2 to 3 business days for us to pull your items. If picking up at the Norco office we will let you know when the order is ready. If your order will be going to the cages we will notify you when someone can get it there. We will also be offering shipping for a flat rate of $10 

What is my stuff does not fit?

As long as it is not personalized you can exchange anything that has not been worn within 15 days of purchase. Please arrange with the office for the exchange.

I need to order new uniforms or custom items

Please either email Kristal at KCalzada@financialguide.com or call the office. 

What if my size is out of stock?

We can order most product. Please email or call us with what you are looking for and we will be able to give a time frame for your order. 

The system says my product is in stock

We try our best to keep the spirit wear stocked but sometimes things happen. We understand this might cause a problem. The office will contact you and let you know this has happened but most likely the product has already been ordered.